Food Skills Training
ENไทย

Last updated · 6 October 2026

Delete your account

You can delete your Food Skills Training account yourself in the app, at any time. The account closes at once, and you have 30 days to change your mind.

How to delete your account

  • In the app, open Profile → Delete account, tick the confirmation, type the code shown on screen and confirm. Email and password accounts also enter their password; accounts that sign in with Apple, Google, Facebook or LINE do not need one.
  • Your account is closed immediately: you are signed out everywhere. The email address and social account you used are free to register again straight away.
  • If you cannot use the app, email orange4665@gmail.com from your account’s email address with the subject “Delete my account”. We verify the request and close your account within 30 days.

The 30 days to change your mind

  • For 30 days after you delete the account, you can get it back: sign in in the app with the same email and password, or the same Apple, Google, Facebook or LINE account, and choose “Restore my account”. Everything returns as it was, including the courses you bought and your certificates.
  • Or choose to start a new, empty account; the old one then stays closed until the 30 days end.
  • After 30 days the account can no longer be restored or refunded, and signing in with the same details creates a new account.

What gets deleted after 30 days

  • Erased: your name, email, phone number, address and billing details, profile photo, password, the identifiers of linked Apple/Google/Facebook/LINE accounts, notification tokens, and any video or image answers you uploaded.
  • The erasure runs automatically when the 30 days are over, in any case within a short time of that date.
  • The exception is a printed certificate you have already paid for and that is still being delivered: the delivery address is kept only until it is delivered, then erased.

What we keep

  • Learning records (course progress, exam attempts and scores, reviews, notifications) are kept, but with your name and contact details gone they can no longer be tied to you.
  • Purchase records (amount, date, payment method and reference, document number) are kept without your name or contact details, for accounting and legal compliance — for at least 5 years.
  • Tax invoices are kept exactly as issued, including the buyer details printed on them, because Thai tax law requires it.
  • The certificate register (certificate number, holder name, course, score, dates) is kept so an issued certificate can still be verified.