Last updated · 20 September 2026

Privacy Policy

This policy explains what Food Skills Training collects, why, who it is shared with, and the choices you have. It applies to the mobile app, the admin dashboard, and this website, and is written to meet Thailand’s Personal Data Protection Act (PDPA).

Who we are and how to reach us

Data controller: Food Skills Training Co., Ltd. (บริษัท ฟู้ดสกิล เทรนนิ่ง จำกัด), tax ID 0135569015174.
Address: 29/20 Supalak Village, Moo 14, Lam Luk Ka Sub-district, Lam Luk Ka District, Pathum Thani, Thailand.
Privacy requests and questions: support@food-skills.com, or LINE Official Account @929pevsu. We answer within 30 days.

Account information you give us

Name, email address, phone number, and preferred language (Thai or English).
A password, if you sign in with email. It is stored only as a salted hash; we cannot read it.
An optional profile photo.
Optional address details: address line, sub-district, district, province, and postal code. These are used for tax invoices and for posting printed certificates.
Optional tax-invoice details: whether you buy as an individual or a company, company name, tax ID, and branch code.

Signing in with Apple, Facebook, or LINE

When you sign in with a social account we receive your provider user ID, display name, profile picture, and — if the provider shares it — your email address. LINE does not share your email with us.
We keep the provider’s access token, encrypted, so we can verify the link and keep you signed in. We never post to your social account or read your contacts.
You can link or unlink social accounts in the app’s profile settings. Email and password sign-in remains available as an alternative.

Learning activity

Courses you are enrolled in and how far you have watched each lesson.
Exam attempts: the answers you chose, your score, pass/fail result, and when you took each attempt.
Certificates issued to you, including the name printed on them, the certificate number, and validity dates.
Course reviews you choose to write.

Purchases and deliveries

In the app, course purchases are made through Apple App Store or Google Play in-app purchase. On the website they are processed by Omise (Opn Payments). In every case we receive only the transaction reference, amount, currency, channel, and status — we never see or store your card or bank details; Apple, Google, or Omise handle payment.
For each purchase we keep a snapshot of the buyer details used on the receipt or tax invoice (name, tax ID, branch code, address), because these documents must not change after they are issued.
If you order a printed certificate we store the recipient name, phone number, shipping address, and the carrier tracking number, and share them with the postal or courier service that delivers it.

Device and technical data

A push-notification token and the device platform (iOS or Android), if you allow notifications, so we can deliver course updates and announcements.
Sign-in sessions: refresh tokens that keep you signed in, and the time of your last sign-in.
Server request logs: your IP address, the request path, response status, and timing. These are used for security and troubleshooting only and are deleted after 90 days.
Tracking and cookies: we use no advertising trackers, no third-party analytics (such as Google Analytics), and no tracking cookies in the app or on this website. The only stored items are the ones needed to keep you signed in and remember your language. If we ever add analytics, we will ask for your consent first, state the exact purpose, and give you a way to opt out.

How we use it

To run your courses, track progress, grade exams, and issue and verify certificates.
To process purchases, issue receipts and tax invoices, and keep the transaction records the law requires.
To send service messages, course notifications, and announcements. You can turn notifications off in the app or your device settings.
To keep the service secure, prevent abuse, and diagnose problems.

Who we share it with

We do not sell your personal data.
Sign-in providers you choose to use: Apple, Facebook (Meta), and LINE.
Payment providers: Apple App Store and Google Play for in-app purchases; Omise (Opn Payments) for website payments.
Service providers that run the platform under contract: hosting, push-notification delivery (Expo), and postal or courier services for printed certificates.
Authorities, where the law requires it.

How long we keep it

Account, learning, and certificate data are kept while your account is active.
When you delete your account, personal data is removed within 30 days, except purchase and tax-invoice records, which we must keep for at least 5 years as required by Thai accounting and tax law, and the certificate register (number, holder name, course, dates), which we keep so an issued certificate can still be verified.
Server request logs are deleted after 90 days; sign-in sessions expire after 30 days of inactivity.

Your rights

You can view and edit your profile, address, and tax-invoice details in the app at any time.
You can ask us to disclose the data we hold about you, update or correct it, object to or restrict its processing, or delete your account — in the app under Profile, on the Account Deletion page, or by contacting us.
Send any privacy request to support@food-skills.com or LINE @929pevsu. We verify that the request comes from the account holder and respond within 30 days.
If we change this policy we will update the date at the top of this page and, for significant changes, notify you in the app.